By Carla Marie L. Asis and Mia P. Rey SUMMARY Strengthening the primary healthcare system involves capacity-building for primary care providers (PCPs). Central to this initiative is ensuring that PCPs have access...

By Carla Marie L. Asis, Leonila F. Dans and Josephine T. Sanchez SUMMARY Patient satisfaction is a vital factor influencing health outcomes and the quality of healthcare services. Satisfied patients are more...

By: Carla Marie L. Asis, Leonila F. Dans and Carol T. Lim SUMMARY Good governance is vital in strengthening primary healthcare systems – a building block for universal health coverage. It aligns the system towards...