Citizen’s Charter

In compliance with Republic Act No. 11032 (“Ease of Doing Business and Efficient Delivery of Government Services Act of 2018”) and Anti-Red Tape Authority (ARTA) Memorandum Circular No. 2019-002 (“Guidelines on the Implementation of the Citizen’s Charter in Compliance with RA 11032), the UP Center for Integrative and Development Studies (UP CIDS) implements a Citizen’s Charter listing all services that may be availed by the public.

You may read the UP CIDS Citizen’s Charter below or you may download a copy here.

You may now also access the single digital file for the Center’s Service Specifications, which contains all the guidelines relevant to our administrative processes and programs personnel. This is an updated and more detailed lists of the Center’s Service Specifications which helps us serve the best not only our personnel but also the general public.

You may read the updated specifications below or download it here